After developing a set of objectives their knowledge management system should address, the managers of TCH Corporation distributed a survey to employees, followed by a series of focus groups designed to identify issues such as duplication, gaps and overlaps in knowledge. To complete the next step in creating TCH's knowledge management system, the managers could use a:
A) Flowchart.
B) Data flow diagram.
C) REA model.
D) None of the above.
Correct Answer:
Verified
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