Robert and Claudia are partners in Retail Consulting Associates (RCA), a firm specializing in enterprise risk management for small retail businesses. As their client base expands, they want to develop a knowledge management system that will benefit themselves, their employees and their clients. They have established three key knowledge areas for RCA: costs of enterprise risk management, role of information technology in enterprise risk management and communication with clients. Use those three areas to complete the following knowledge map for RCA.
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