Leigh is a corporate accounting manager with six employees reporting to her.Most of the employees do good work, but one of them consistently lacks motivation.Which of the following tools should Leigh use to address the problem?
A)COSO's enterprise risk management framework
B)Generalized model of business process management
C)Basic principles of business process management
D)Expectancy theory

Question

Quizplus · Accepted Answer

Expectancy theory is a motivational theory that explains how an employee's effort is influenced by their belief in the likelihood of achieving a desired outcome or reward. Leigh should use expectancy theory to understand why the employee lacks motivation and identify what rewards or outcomes would motivate them. With this information, she can create a plan to increase the employee's motivation and improve their performance. The other options (A, B, and C) are not relevant to addressing the specific problem of an unmotivated employee.

Leigh Is a Corporate Accounting Manager with Six Employees Reporting