Issues management and crisis management are processes in corporate public policy.

Question

Quizplus · Accepted Answer

Issues management and crisis management are both proactive processes in corporate public policy whereby organizations plan and anticipate potential issues or crises, and develop strategies and communication plans to address them. Defensive and offensive strategies may be used in crisis management, but these are tactical approaches applied within the overall process of planning and managing crises. Evaluative processes are post-crisis and focus on assessing the effectiveness of the crisis management response, rather than on the planning and preparation stages.

Issues Management and Crisis Management Are Processes in Corporate Public