You should use the indirect approach to organize negative news messages when ________.
A) you need to get the reader's attention
B) the reader has an emotional investment in the situation
C) the situation is routine or minor
D) the audience prefers short messages that get right to the point

Question

Quizplus · Accepted Answer

When the reader has an emotional investment in the situation, it is important to use the indirect approach to soften the blow of the negative news and avoid hurting their feelings or causing unnecessary anger or frustration.

You Should Use the Indirect Approach to Organize Negative News