Alice was going through a tough time and could not pay her credit card bills. She called the credit card company, explained her situation, and asked them to waive the late fees. The company would not waive the charges, stating that it was against their policy. Alice decided to close her account. What caused the company to lose a customer?
A) Robotism
B) Coldness
C) Apathy
D) Proximity

Question

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The Answer of Alice was going through a tough time and could not pay her credit card bills. She called the credit card company, explained her situation, and asked them to waive the late fees. The company would not waive the charges, stating that it was against their policy. Alice decided to close her account. What caused the company to lose a customer?
A) Robotism
B) Coldness
C) Apathy
D) Proximity

Alice Was Going Through a Tough Time and Could Not