Anna's Team Was Facing Problems with Getting Support from the IT

Anna's team was facing problems with getting support from the IT team. Anna thought the problem might lie in her team's method of communication, so she tried various ways to solve the problem. During a regular happy hour get-together, Anna learned that another department was facing the same issues that her team was facing. She relayed this message to her team the following day. What function did Anna perform?

A) Enhance morale
B) Afford a method for resolving the conflict
C) Facilitate problem solving
D) Allow information sharing across different work groups