Which of the following constitutes a managerial element in the UPS tracking system described in the chapter?
A)Taking inventory
B)Providing package status reports to customers
C)Using information to creating plans to deal with competitors
D)In-house package tracking software
E)Ability to embed UPS functions in external sites

Question

Quizplus · Accepted Answer

Providing package status reports to customers is a managerial element as it involves decision making related to customer satisfaction and providing timely and accurate information to customers. The other options are more operational or technical in nature.

Which of the Following Constitutes a Managerial Element in the UPS