Victor, a professional with six years' experience, wants to apply for the position of a senior manager at a retail factory. He prepares a résumé and writes the following statements to describe his accomplishments:
a) I was a receptionist at a doctor's private practice for one year. My work included taking appointments, filing records, answering phones, and running errands.
b) I was a receptionist cum sales person at a hardware store and was responsible for customer services. I eventually became an assistant manager at the hardware store. My responsibilities included maintaining inventory and supervising five employees.
c) I was a manager at a retail chain store for three years where I supervised ten employees and was responsible for the daily management of the store.
Which type of résumé would best highlight Victor's qualifications and why? Rewrite the qualifications section of Victor's résumé accordingly.
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