Which of the following is true of active listening?
A)It is useful when resolving conflict.
B)It involves listening for pleasure.
C) It illustrates that people are selective listeners.
D) It doesn't require much emotional or physical effort.

Question

Quizplus · Accepted Answer

Active listening is a communication technique that involves fully concentrating on, understanding and responding to the person speaking. It is particularly useful when resolving conflicts because it helps the parties involved feel heard and understood, which can be a key step towards finding a mutually acceptable solution. Option B is incorrect because active listening is not solely for pleasure but rather a practical technique in communication. Option C is incorrect because active listeners do not selectively listen but rather listen to the speaker's words, tone and body language. Option D is incorrect because active listening necessitates a high level of engagement and cognitive effort.

Which of the Following Is True of Active Listening