When Keenan joined Rod Riders as its human resource manager, he was surprised to hear some of the executives repeatedly laughing over stories about how the company's founder ensured that his fraternity brothers moved into management positions. According to the stories, the executives embellished the performance appraisals of these employees, which also influenced later staffing decisions. Keenan talked to some employees about performance management at Rod Riders and learned that the system was widely viewed as corrupt. What can Keenan do, besides discouraging the storytelling, to decrease the political behavior related to performance management?
A) He should learn to accept political behavior, because it occurs in every organization.
B) He should make sure that raters are accountable to each employee being evaluated.
C) He should make sure appraisal results are directly linked to highly desirable rewards.
D) He should persuade executives not to tolerate or ignore distorted ratings.
E) He should train managers to list only the accomplishments their employees are aware of.

Question

Quizplus · Accepted Answer

The best choice is to persuade executives not to tolerate or ignore distorted ratings. Keenan needs to address the root cause of the problem, which is the inappropriate behavior of the executives. He should communicate the negative effects of distorted ratings and persuade the executives to take a stand against such behavior. This will send a strong message to other employees that performance management at Rod Riders is taken seriously and will help decrease political behavior related to performance management.

When Keenan Joined Rod Riders as Its Human Resource Manager