The usual way to measure customer satisfaction in the course of an HRM audit is to conduct experiments in controlled environments.

Question

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The usual way to measure customer satisfaction in the course of an HRM audit is to conduct surveys, interviews, and focus groups with employees and managers to gather feedback on the HR practices and policies. Experiments in controlled environments are not typically used for measuring customer satisfaction in HRM audits.

The Usual Way to Measure Customer Satisfaction in the Course