Walter Shewhart is listed among the important people of operations management because of his contributions to
A) assembly line production.
B) measuring the productivity in the service sector.
C) just-in-time inventory methods.
D) statistical quality control.
E) project management techniques.

Question

Quizplus · Accepted Answer

Walter Shewhart is considered the father of statistical quality control, which is a method of using statistical tools to improve and maintain the quality of a product or service. He developed the control chart, a tool used to monitor and control process variation, which is still widely used in quality control today.

Walter Shewhart Is Listed Among the Important People of Operations