According to Reinders and Youniss,community service experiences have more impact on teen participants when they include

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Reinders and Youniss suggest that direct interaction with people in need is crucial for having a significant impact on teenage community service participants. While endorsements and media coverage may raise awareness and encouragement, meaningful interaction with those being helped is what leads to personal growth and a sense of responsibility towards others. Online exchanges with people in distant lands may be valuable, but they cannot replace the value of face-to-face interaction with those served by the community service experience.

According to Reinders and Youniss,community Service Experiences Have More Impact