The dentist's office calling to remind you of your scheduled appointment for the next day is an example of ________.

Question

Quizplus · Accepted Answer

This is an example of CRM (Customer Relationship Management), which involves managing interactions with current and potential customers to improve relationships and ultimately drive sales. The dentist's office is proactively reaching out to the customer to ensure they remember their appointment, which can help build trust and loyalty with the customer.

The Dentist's Office Calling to Remind You of Your Scheduled