How can helpers best avoid informational overload?
A)By identifying key messages and feelings
B)By taking notes
C)By asking the client to focus only on what is most important
D)By gently and respectfully asking the client to refrain from speaking too much

Question

Quizplus · Accepted Answer

Identifying key messages and feelings can help helpers focus on the most important information and avoid being overwhelmed by too much information. Taking notes and asking the client to focus on what's most important can also be helpful but may not be sufficient in preventing informational overload. Asking the client to refrain from speaking too much may be disrespectful and discouraging them from sharing important information.

How Can Helpers Best Avoid Informational Overload