According to Egan,the communication skills involved in responding with empathy have three dimensions.These are ____.
A)know-how,tact,and discretion
B)perceptiveness,know-how,and assertiveness
C)openness,agreeableness,and sensitivity
D)openness,sympathy,and tact

Question

Quizplus · Accepted Answer

According to Egan, the three dimensions of communication skills involved in responding with empathy are perceptiveness (being able to accurately perceive the other person's feelings and needs), know-how (knowing how to respond appropriately and effectively), and assertiveness (being able to communicate one's own feelings and needs clearly and confidently). None of the other answer choices include all three of these dimensions.

According to Egan,the Communication Skills Involved in Responding with Empathy