People who are trying to resolve conflict and are in the problem definition step of the process should be
A) collecting facts about what has resulted from the conflict.
B) collecting facts about how the conflict arose,not what has resulted from it.
C) figuring out if a misunderstanding or disagreement exists.
D) trying to see the problem from another point of view.

Question

People who are trying to resolve conflict and are in the problem definition step of the process should be​
A) ​collecting facts about what has resulted from the conflict.
B) collecting facts about how the conflict arose,not what has resulted from it.​
C) figuring out if a misunderstanding or disagreement exists.​
D) trying to see the problem from another point of view.​

Quizplus · Accepted Answer

In the problem definition step of resolving conflict, it is important to collect facts about how the conflict arose, not just what has resulted from it. This helps in understanding the root cause of the conflict and finding a solution that addresses it effectively.

People Who Are Trying to Resolve Conflict and Are in the Problem