
Benchmarking can be defined as the practice of:
A) monitoring activities related to the design, creation, and delivery of a product, its marketing, and its support and after-sales service.
B) developing products that are new to the world or have superior attributes to existing products in the market.
C) measuring the time that it takes for a good to be delivered or a service to be performed.
D) measuring a company against the products, practices, and services of some of its most efficient global competitors.
E) analyzing the financial position of a company and creating the income statements and the balance sheets.
Correct Answer:
Verified
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