Holding social engagements with customers is an unethical way to expand collaborative involvement.

Question

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Holding social engagements with customers is a legitimate way to build relationships and increase collaborative involvement, as long as it is done in a respectful and transparent manner. It can help to enhance customer loyalty and engagement, and foster open communication and mutual understanding between businesses and their customers. However, it is important to avoid any practices that may compromise the privacy, autonomy, or dignity of customers, or that may create conflicts of interest or unfair advantages for the business.

Holding Social Engagements with Customers Is an Unethical Way to Expand