In a five-year time period, Jonah's organization has grown from a one-man motorcycle repair shop to a custom bike manufacturing/assembly and rebuild business employing 32 mechanics and technicians. Due to Jonah's difficulty in delegating responsibility, he makes almost all business and design/technical decisions. As a result, he is working 80 hours per week, and the business has stopped expanding, and is suffering a turnover problem. Jonah's business is a(n) ________ organization.
A) centralized
B) decentralized
C) organic
D) matrix
E) learning

Question

Quizplus · Accepted Answer

The description of Jonah's business suggests that he is a micromanager who has difficulty delegating responsibility. This implies that decision-making is centralized, meaning that all decisions are made by one person at the top of the organization. This can lead to a lack of flexibility and responsiveness as well as problems with turnover, which is consistent with the issues Jonah's business is experiencing. Therefore, the best answer is A) centralized.

In a Five-Year Time Period, Jonah's Organization Has Grown from a One-Man