You're the new marketing manager for an online plant nursery and garden supply retailer so you've been reviewing customer feedback on social media. You're dismayed to read quite a few negative comments about the site's user experience. Two comments specifically noted that if you make a mistake filling out the checkout form, you have to start over from the beginning! What's the best thing you could do resolve this particular problem?

Question

Quizplus · Accepted Answer

Designing the checkout form to retain data when changes are made directly addresses the issue mentioned in the customer feedback, improving the user experience by preventing the need to start over from the beginning if a mistake is made.

You're the New Marketing Manager for an Online Plant Nursery