The first step in implementing a balanced scorecard is developing measures for each of the perspectives.
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Q8: Stakeholders in the strategic decision making process
Q9: Learning and growth measures, if incorporated in
Q10: Successful organisations communicate their vision, strategies, goals,
Q11: Once balanced scorecard measures have been chosen,
Q12: The balanced scorecard's financial perspective is focused
Q14: Balanced scorecard initiatives are sometimes seen as
Q15: In implementing a balanced scorecard, managers should
Q16: Part of strategic decision making is periodically
Q17: Non-financial measures are typically not objective enough
Q18: The balanced scorecard links short-term and long-term
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