The idea that successful firms adopt aspects of each of the various approaches to quality is referred to as a(n) ________ perspective.
A) engineering
B) operations
C) contingency
D) customer focus
E) quality assurance

Question

Quizplus · Accepted Answer

The contingency perspective suggests that successful firms adapt and integrate different approaches to quality based on the specific circumstances and needs they face.

The Idea That Successful Firms Adopt Aspects of Each of the Various