Sensory attributes relate to whether or not a particular product or service performs as it is supposed to.
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Q11: Attributes that are more internal and engineering-oriented
Q12: A quality engineer notes that a process
Q13: Structural attributes have to do with physical
Q14: A painting contractor wishes to compare the
Q15: Customer-based attributes are internal and engineering-oriented.
Q17: State the five types of attributes.
Q18: The atmosphere and other aspects of a
Q19: _ attributes answer whether a service provider
Q20: The first step in developing an attribute
Q21: Use the following table to answer the
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