Assessment of a firm's primary activities should include analysis of each of the following, except
A) inbound logistics.
B) operations.
C) human resources
D) marketing and sales.

Question

Quizplus · Accepted Answer

Human resources is considered a support activity, not a primary activity, in the value chain analysis framework. Primary activities directly concern the creation, sale, maintenance, and support of a product or service.

Assessment of a Firm's Primary Activities Should Include Analysis of Each