______ is defined as "the engagement,suppression,or evocation of the worker's emotions necessary to get the job done."

Question

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Emotional labor refers to the process of managing feelings and expressions to fulfill the emotional requirements of a job. This includes managing and sometimes altering one's own emotions to meet the expectations of the workplace or the needs of the customers or clients.

______ Is Defined as "The Engagement,suppression,or Evocation of the Worker's