In addition to starting with a buffer, what is another major difference between the direct and indirect strategies?
A)whether you apologize
B)how you address the reader
C)whether you accept blame for the bad news
D)how early you explain the reasons for the negative news

Question

Quizplus · Accepted Answer

In the indirect strategy, reasons for the negative news are explained before the bad news itself, while in the direct strategy, the bad news is presented upfront.

In Addition to Starting with a Buffer, What Is Another