Which company is using the total quality management steps identified by W. Edwards Deming?
A) Mercury Inc. believes in reducing interactions between employees and their supervisors.
B) Neptune Inc. empowers its employees to report problems or recommend improvements without any fear.
C) Hudson Inc. bases its work standards solely on numbers or quotas.
D) Ontario Inc. believes that management is not responsible for training employees in new skills.
E) Huron Inc. asserts that achievement of better quality is solely dependent on lower management.

Question

Quizplus · Accepted Answer

Neptune Inc.'s approach aligns with Deming's principles, which emphasize empowering employees and fostering an environment where they can report issues and suggest improvements without fear.

Which Company Is Using the Total Quality Management Steps Identified