Juran believed that to get top management's attention,quality issues must be translated into the "language" of:
A)market share.
B)dollars.
C)shareholders.
D)liquidity.

Question

Quizplus · Accepted Answer

Juran believed that to get top management's attention, quality issues must be translated into financial terms. Using dollars makes it easier to communicate the impact of quality improvements on the organization's bottom line and helps decision-makers prioritize investments in quality improvement.

Juran Believed That to Get Top Management's Attention,quality Issues Must