For a firm with a mature and effective quality cost management system,the greatest proportion of quality cost will be found in which category?
A)Internal failure
B)Appraisal
C)Prevention
D)Rework

Question

Quizplus · Accepted Answer

A mature and effective quality cost management system will typically focus on preventing defects and errors from occurring in the first place, rather than simply detecting and fixing them after they have occurred. Therefore, the greatest proportion of quality cost in this type of system would be found in the prevention category, which includes activities such as training, design reviews, and process improvement initiatives. The other categories, including internal failure, appraisal, and rework, would ideally be minimized through these prevention efforts.

For a Firm with a Mature and Effective Quality Cost