A _____ is the result of some cause that gradually affects the quality characteristics of the product and causes the points on a control chart to gradually move up or down from the center line.
A)defect
B)process shift
C)cycle
D)trend

Question

Quizplus · Accepted Answer

A trend is a gradual change in the characteristic of a process that affects the points on a control chart, causing them to move up or down from the center line. It could be caused by a systemic problem in the process or changes in the inputs. A defect is a deviation from the expected result, a cycle is a repeating pattern in the data, and a process shift is a sudden change in the process average. None of these fully describe the gradual change in the process that creates a trend on a control chart.

A _____ Is the Result of Some Cause That Gradually