A salesclerk at L. L. Bean uses ________ when he asks a customer if she also needs a pair of hiking socks with the purchase of her mountaineering boots.
A) a stimulus-response presentation
B) a transactional sales presentation
C) need-satisfaction selling
D) consultative selling
E) formula selling

Question

Quizplus · Accepted Answer

A stimulus-response presentation involves suggesting additional products or services to a customer based on their current purchase, which is what the salesclerk is doing by suggesting hiking socks with the boots.

A Salesclerk at L