An American Airlines ad shows the airline's wider seats, noise-reducing headphones, and sleeping amenities to overcome the ________ of its service.
A) incongruity
B) inconsistency
C) inventory costs
D) inseparability
E) intangibility
Correct Answer:
Verified
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Q4: Intangible items such as airline trips, financial
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Q8: To help consumers _, marketers try to
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Q11: The intangibility element of a service refers
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