Identify each of the following as Prevention Activities (P), Appraisal Activities (A), Internal Failure Activities (I) or External Failure Activities (E):
(1) Field Testing
(2) Statistical process control
(3) Sampling at the end of process
(4) Disposing of scrap
(5) Quality evaluations
(6) Retesting
(7) Settling product liability
(8) Resolving customer complaints
(9) Lost sales
(10) Restoring reputation

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The Answer of Identify each of the following as Prevention Activities (P), Appraisal Activities (A), Internal Failure Activities (I) or External Failure Activities (E):
(1) Field Testing
(2) Statistical process control
(3) Sampling at the end of process
(4) Disposing of scrap
(5) Quality evaluations
(6) Retesting
(7) Settling product liability
(8) Resolving customer complaints
(9) Lost sales
(10) Restoring reputation

Identify Each of the Following as Prevention Activities (P), Appraisal