A manager at an automobile plant had two suppliers that delivered defective parts. He or she now thinks that all suppliers are unreliable. This is an example of which of the following cognitive biases?
A)Projection
B)Illusion of control
C)Representativeness
D)Escalation of commitment

Question

Quizplus · Accepted Answer

This is an example of the representativeness bias, where the manager makes a generalization about all suppliers based on the experience with just two.

A Manager at an Automobile Plant Had Two Suppliers That