The Juran Trilogy focuses on quality planning, quality assurance, and quality control.
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Q104: A quality improvement plan specifies how quality
Q105: TQM requires only top management to become
Q106: Process analysis looks at what is done.
Q107: The purpose of the Six Sigma quality
Q108: ISO 9000 is a voluntary generic management
Q110: A quality baseline is the basis for
Q111: Many failed ERP implementations can be attributed
Q112: A quality improvement plan specifies how to
Q113: Cost of quality can be both the
Q114: The balanced scorecard is a measurement system,
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