What is a critical success factor?
A) These are the critical elements of a strategy that must be tightly controlled to ensure the organisation makes a profit.
B) These are the key things the organisation must be able to do to meet customer needs and match competitor offerings in a given environment.
C) These are the key things that attract praise and positive comments from industry analysts.
D) These are key elements of an organisations strategy that made if successful.

Question

Quizplus · Accepted Answer

Critical success factors are the essential areas of activity that must be performed well for an organization to achieve its mission and objectives, often focusing on meeting customer needs and matching competitor offerings.

What Is a Critical Success Factor