Application of Cognitive Dissonance
Marjorie has always believed that the most effective way to manage people is to be caring and compassionate. She felt the workplace should be a pleasant environment where people could enjoy coming to work. That worked fine for 15 years until the recent hiring of a new vice- president. Not only does he want the work environment changed so that "people spend more time working and less time on social issues," but he has informed Marjorie she must lay off 10 employees in her department in order to cut costs.
-Just because employees and managers experience dissonance, they will not necessarily move directly toward consistency, that is, toward __________.
A)elimination of the dissonance
B)compromising the dissonance
C)reduction of the dissonance
D)avoidance of the dissonance

Question

Quizplus · Accepted Answer

Cognitive dissonance theory suggests that individuals strive to reduce the discomfort of dissonance, but it does not imply that dissonance can always be completely eliminated or avoided. Reduction is the process of alleviating the tension to a more comfortable level.