Application of Cognitive Dissonance
Marjorie has always believed that the most effective way to manage people is to be caring and compassionate. She felt the workplace should be a pleasant environment where people could enjoy coming to work. That worked fine for 15 years until the recent hiring of a new vice- president. Not only does he want the work environment changed so that "people spend more time working and less time on social issues," but he has informed Marjorie she must lay off 10 employees in her department in order to cut costs.
-Since the decision to lay off 10 people is a directive over which Marjorie has little control, her dissonance level will be__________ if she were in control.
A)less than
B)greater than
C)no relationship
D)the same as

Question

Quizplus · Accepted Answer

Marjorie's dissonance level will be less than if she were in control because the decision is imposed upon her by someone else, reducing her personal responsibility for the action and thus her cognitive dissonance.