Susan has just attended a conference on new office technology that will dramatically impact the jobs of all administrative assistants. Workloads should be drastically reduced, but extensive training will be required. Susan is enthusiastic about the new technology and assumes the responsibility for the implementation of the equipment and the resulting training. Susan is which of the following?

Question

Quizplus · Accepted Answer

Susan is acting as a change agent because she is taking responsibility for implementing new technology and training, which will lead to significant changes in how administrative assistants work.

Susan Has Just Attended a Conference on New Office Technology