When a plant manager who is trying to reduce turnover of production workers notices that turnover has decreased by 10 percent four months after he instituted a new training program, at which step in the rational decision- making process is this manager?
A)Analyze the alternatives.
B)Evaluate the decision criteria.
C)Identify the problem.
D)Evaluate the results.

Question

Quizplus · Accepted Answer

The manager is at the step of evaluating the results, as they are reviewing the impact of the new training program on turnover, which is a post-decision action to assess the effectiveness of the decision made.

When a Plant Manager Who Is Trying to Reduce Turnover