Application of Designing a Control System
Gina realizes her unit needs to make some changes in its control system. However, she is uncertain which will work best for her organization. They are just one unit among five. She could base her unit's performance on their distinct product, and turn her unit into a profit center and evaluate against the company total. She could also use more heavily the rules, policies, regulations, and procedures already in place. She has not strictly enforced many of the regulations established by the home office. Part of the reason for this is that her unit is fairly self- regulating. The work groups set their goals and insure those goals are attained. Little latitude is allowed for a worker who does not meet the group norms.
-What form of control is her unit currently using?
A)clan
B)bureaucratic
C)regulated
D)market

Question

Quizplus · Accepted Answer

Her unit is currently using clan control, as indicated by the self-regulating nature of the work groups, where they set their own goals and ensure those goals are met, with little tolerance for individuals not meeting group norms. This approach relies on shared norms and values within the group, characteristic of clan control.