When goods can be manufactured so that each time is the same is:
A) Heterogeneity
B) Repeats
C) Replicas
D) None of the above
Correct Answer:
Verified
Q26: _refers to how a customer of a
Q27: The GAP theory outlines potential gaps that
Q28: Analyzing the dimensions of service quality is
Q29: The reasons for Gap #1 include:
A) Insufficient
Q30: Which of the following is not one
Q32: Goods are tangible, meaning the customer can_
Q33: Perception _is to the customer.
A) Reality
B) Deception
C)
Q34: There are four components in the hospitality
Q35: Customers may also rely on the experiences
Q36: Goods are typically delivered through some _component.
A)
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