Which of the following is a secondary purpose of negative messages?
A)To have the reader accept the message
B)To have the reader read and understand the message
C)To make the readers feel that the writer's decision is fair and reasonable
D)To maintain as much goodwill as possible

Question

Quizplus · Accepted Answer

The secondary purpose of negative messages is to make the readers feel that the writer's decision is fair and reasonable, ensuring they understand the rationale behind the decision.

Which of the Following Is a Secondary Purpose of Negative