When delivering bad news,a negative subject line:
A)should focus on the problems.
B)is always very important.
C)can be omitted.
D)is usually ignored by readers.

Question

Quizplus · Accepted Answer

A negative subject line can actually make the situation worse and increase anxiety for the reader. If the bad news is something that can't be avoided, it's better to soften the blow in the subject line and address the issue in the body of the email or message. If the news can be delivered in person or over the phone, it's even better to do so to ensure clear communication and the opportunity for discussion. Omitting a negative subject line can give the recipient a chance to mentally prepare themselves for the news, and make the delivery process smoother for both parties involved.

When Delivering Bad News,a Negative Subject Line