In active listening,receivers actively demonstrate that they have heard and understood by feeding back to the speaker either the literal meaning,or the emotional content,or both.
Correct Answer:
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Q14: Active listening is of less importance in
Q15: European Canadians show attention and involvement by
Q16: Which of the following statements about listening
Q17: Employers consider listening skills as:
A)skills that are
Q18: On the job,it is important to focus
Q20: Active listening is:
A)only possible in the workplace.
B)an
Q21: A good listener pays attention by:
A)engaging himself/herself
Q22: European Canadians indicate attention and involvement by:
A)folding
Q23: The best managers spend most of their
Q24: Which of the following is a strategy
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