Desmond is an account executive at a small accounting firm.Over the years,his performance has dipped gradually.One day,his manager summons him and tells him that his performance is being monitored.The manager further warns Desmond that if he fails to improve his productivity,he may have to lose his job.Surprisingly,after one month,performance reviews indicate a drastic improvement in Desmond's productivity.Desmond's performance can be best explained by the _____.

Question

Quizplus · Accepted Answer

The Hawthorne effect refers to the phenomenon of individuals altering their behavior due to the awareness of being observed. In the given scenario, Desmond's manager made him aware that his performance was being monitored, which may have increased his motivation to improve his productivity.

Desmond Is an Account Executive at a Small Accounting Firm