The sites which offer positive or negative product or service reviews and are built by the retailers of a particular product or service are called ________.
A) combo sites
B) distributor or sales agent feedback sites
C) public blogs
D) independent service review forums
E) customer complaint sites

Question

Quizplus · Accepted Answer

Distributor or sales agent feedback sites are owned and operated by the retailer of a particular product or service, and they offer reviews from customers who have purchased that product or service. These reviews may be positive or negative, but they are all biased in favor of the retailer who owns the site. Combo sites may or may not be owned by the retailer, and they may offer reviews of multiple products or services. Public blogs and independent service review forums are typically not owned or controlled by retailers, and they may offer unbiased reviews of various products and services. Customer complaint sites are focused on negative reviews and complaints, and they may or may not be owned by the retailers being reviewed.

The Sites Which Offer Positive or Negative Product or Service