People often overestimate the clarity of their intentions in their e-mails because they underestimate the importance of ________ in communication.

Question

Quizplus · Accepted Answer

Nonverbal cues play a significant role in communication. Facial expressions, tone of voice, and body language can all convey meaning and emotion that may not be apparent in written text. When people rely solely on written communication, they may miss out on important nonverbal cues, leading to misunderstandings or misinterpretations.

People Often Overestimate the Clarity of Their Intentions in Their